Send Videos, PDFs, and Photo Sets in Conversations
Send visual updates and documents through supported SMS channels without moving the customer conversation to another tool.
What’s New
Conversations supports outgoing videos, PDFs, and multiple images over SMS in the US and Canada.
Why It Matters
Property walkthroughs, work photos, invoices, and customer updates can stay with the conversation your team is already managing.
What’s Included
- Video attachments in MP4 and MOV formats.
- JPEG and PNG images, including multiple-image sends.
- PDF document attachments from the conversation composer.
How to Use It
- Open GREENstick Business App → Conversations.
- Use the attachment button to choose a video, PDF, or images.
- Send through the supported SMS conversation.
Good to Know
Requires Conversations AI Pro or Premium with supported US or Canadian SMS. The release lists limits of 25 MB for videos and PDFs and 10 MB per image. Standard messaging rates apply. Incoming customer photo and video replies were not included in this release.
Availability
Available Now
Affected Customers
Businesses using supported US or Canadian SMS with Conversations AI Pro or Premium.
Action Required
No action required to receive this update.
Explore This Update in GREENstick Business App
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